Billing Specialist, Resource Management

Job Purpose The main role of this position is to provide strong administrative support to the Trains Billing Hub; ensuring accurate and prompt billing. Responsibilities Day to day support to Trains Billing Hub To see through the billing cycle from receipt of order to receipt of payments Ensure timely and accurate billing: manpower project claims from LTA reimbursements/grant from LTA recovery/reimbursement/grant from other government agencies recovery from clients/contractors Resolving billing or claims disputes Accruals & Budget Ensure timely processing and reporting of accruals and revenue forecast for the projects Prepare Annual Budget Template for dissemination to project teams Compliance Advise project teams and other internal users regarding SMRT’s internal processes, reimbursement process and claim matters Administer application process for notification and/or approval from LTA in compliance with Trains’ Rapid Transit System License Active participation in KAIZEN efforts : from identifying issues and challenges, developing plans to implementation of the changes Perform data entry and maintain organized billing files in Company’s archiving systems. Participation in ad hoc assignments as assigned by the Team Head or Department Head. Qualifications & Work Experience (Higher) Nitec or Diploma graduates in any discipline would be considered. Experience in Administration, Billing, Operations or Project management or any related field would be advantageous Exposure or experience in the Rail or Transport Industry is an advantage. Skills Strong teamwork Ability to multi-task and independently handle multiple issues concurrently Comfortable to liaise with different groups of personnel SMRT internal users (technical, frontline and management staff) LTA or other government agencies External contractors/clients Proficient in Microsoft Office Suite (Outlook, Teams, Word), especially Excel (Pivot, Formulas such as “lookup”). Familiarity with other Office 365 apps such as Sharepoint List, Power Automate, Power Apps, Microsoft Forms and Power BI would be an advantage.