National Council of Social Service, Singapore (NCSS) - Summer Internship 2026 - Capability Implementation 1, Team 1

[What the role is]

National Council of Social Service (NCSS) offers a comprehensive learning internship designed to immerse students in Singapore's social service landscape. This programme provides structured exposure to sector development, research methodologies, and stakeholder engagement practices. Interns will learn from experienced professionals gaining deep insights into how social services address Singapore's evolving community needs whilst developing critical thinking and analytical skills essential for the sector. 

Immersive Learning Experiences  
To build sector knowledge and professional competencies, there are programmes such as "Learning Journey" or "Walk the Talk" which provide structured learning opportunities for you to observe social impact initiatives firsthand and understand service delivery models. Through guided interactions with different stakeholders, you will develop empathy, communication skills, and a nuanced understanding of social work practice whilst exploring potential career pathways. 

Cross-Divisional Learning Programme 
Beyond your primary project, you will spend 4-6 hours weekly in another NCSS division under close supervision. This rotation exposes you to diverse functions—from policy development to community engagement—helping you understand how different areas interconnect whilst developing transferable skills and gaining a holistic view of NCSS's sector development role. 

Learning Synthesis and Reflection 
Your internship concludes with a reflective presentation synthesising insights from both your main project and cross-divisional experience. You will articulate key learnings, demonstrate acquired skills, and reflect on how these experiences shaped your understanding of social service work, creating an opportunity for mutual learning with NCSS teams. 

Period of Internship: 18 May 2026 - 24 July 2026

The Capability Group aims to enable the capability and capacity development of social service agencies (SSAs) to deliver better outcomes for service users, fostering a stronger and more resilient social service ecosystem. The Capability Implementation teams drive SSAs' organisational capability development to ensure they are future-ready and resourced for service delivery.

The intern will support the ecosystem mapping of service providers, i.e. social service agencies and private providers, across different sub-sectors to identify partners for NCSS capability development initiatives. The scope will also include conducting research on international best practices applicable to Singapore's social sector, contributing to a stronger ecosystem for service delivery.

[What you will be working on]

Areas of key responsibilities and activities would include:

a) Ecosystem Mapping: Map social service agencies and private service providers across different sub-sectors under the purview of team

b) Stakeholder Analysis: Identify and analyse potential partners in the ecosystem for NCSS engagement and capability development collaboration

c) Research & Benchmarking: Research international best practices and assess applicability to Singapore's social sector context

d) Data Compilation: Compile and organise findings to support strategic decision-making on partnership and capability development initiatives

The intern may also be assigned with administrative tasks as required.

[What we are looking for]

Personal Competencies:

Thinking Clearly and Making Sound Judgements

Serving with Heart, Commitment and Purpose

Social Service Sector Knowledge

Data Management & Analysis

Skills Required:

Research and analysis, data collection and analysis, critical thinking.

Experience & Special Certification(s):

Volunteer experience preferred

Only shortlisted candidates will be notified.