National Council of Social Service, Singapore (NCSS) - Summer Internship 2026 - Transformation Office, Corporate Services, Oral History

[What the role is]

National Council of Social Service (NCSS) offers a comprehensive learning internship designed to immerse students in Singapore's social service landscape. This programme provides structured exposure to sector development, research methodologies, and stakeholder engagement practices. Interns will learn from experienced professionals gaining deep insights into how social services address Singapore's evolving community needs whilst developing critical thinking and analytical skills essential for the sector. 

Immersive Learning Experiences  
To build sector knowledge and professional competencies, there are programmes such as "Learning Journey" or "Walk the Talk" which provide structured learning opportunities for you to observe social impact initiatives firsthand and understand service delivery models. Through guided interactions with different stakeholders, you will develop empathy, communication skills, and a nuanced understanding of social work practice whilst exploring potential career pathways. 

Cross-Divisional Learning Programme 
Beyond your primary project, you will spend 4-6 hours weekly in another NCSS division under close supervision. This rotation exposes you to diverse functions—from policy development to community engagement—helping you understand how different areas interconnect whilst developing transferable skills and gaining a holistic view of NCSS's sector development role. 

Learning Synthesis and Reflection 
Your internship concludes with a reflective presentation synthesising insights from both your main project and cross-divisional experience. You will articulate key learnings, demonstrate acquired skills, and reflect on how these experiences shaped your understanding of social service work, creating an opportunity for mutual learning with NCSS teams. 

Period of Internship: 18 May 2026 - 24 July 2026

Support the oral history project to capture and preserve institutional memory and experiences within NCSS. Primary outcomes include conducting and documenting oral histories, combining oral histories with documented resources, creating publications from oral history collections for NCSS and the broader sector, and establishing processes for ongoing collection and preservation of organisational stories and experiences.

[What you will be working on]

1. Support operations in the NCSS's Oral History Project, such as conducting research, vetting of transcripts, summaries.
2. Explore the use of technologies to curate and promote usage of NCSS's Oral History collection.
3. Explore the use of technologies to improve search and retrieval in NCSS's Oral History collection.
4. Other duties as assigned.

[What we are looking for]

Personal Competencies:

Thinking Clearly and Making Sound Judgements

Improving and Innovating Continuously

Customer Experience Management

Systems Thinking

Business Partnering

Skills Required:

-Research and Documentation skills for interviews, transcribing content, and creating comprehensive records
- Project Management abilities to coordinate multiple initiatives simultaneously, manage timelines and deliverables, and ensure successful completion of projects
- Strong written and verbal communication skills for stakeholder engagement and content creation
- Proficiency in digital tools and learning new technologies to support portal development and process improvement initiatives 

Only shortlisted candidates will be notified.