Senior Manager, Strategic Partnerships

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This role leads the strategic management and performance of PayPal’s top partners across APAC, determining approaches that drive sustained partner growth, regional alignment, and long-term value creation. The position serves as the APAC counterpart to global sales, GTM and product teams, defining methods to translate market nuances into scalable partner strategies and localized go-to-market execution. It designs, owns, and evolves repeatable partner-led go-to-market playbooks, establishing standardized motions that enable consistent execution across diverse markets. The role also leads complex, end-to-end strategic partner programs, setting execution frameworks, coordinating cross-functional teams, and ensuring timely delivery of measurable outcomes. Through deep payments ecosystem expertise, data-driven decision-making, and senior stakeholder influence, this position delivers global process improvements and accelerated partner-led growth.

Job Description:

Essential Responsibilities:

• Participate in complex problem resolution for sales development.
• Lead complex projects with diverse scope.
• Determine methods and procedures for new assignments.
• Implement initiatives resulting in global process improvements.
• Provide strategic direction and leadership to the sales development team.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional responsibilities

1) Strategic Partner Management 

• Own the performance and strategic outcomes of strategic partners across APAC, serving as the primary point of accountability for partner growth, execution, and long-term alignment

• Act as the APAC strategic counterpart to global sales, GTM, and product teams, managing stakeholder relationships while ensuring regional priorities, market nuances, and growth opportunities are represented and aligned.

• Develop a deep understanding of each partner’s end-to-end customer journeys, platform capabilities, and value proposition, and clearly articulate how PayPal solutions integrate into and enhance their ecosystem.

• Design and deploy partner-specific go-to-market initiatives tailored to APAC markets, mobilizing cross-functional teams as required to deliver localized impact at scale.

• Monitor partner performance across defined KPIs and translate insights into clear, data-driven narratives for regional and global leadership, highlighting progress, risks, and expansion opportunities.
   

2) Design & Scale Go-To-Market Partner Playbooks

• Design, own, and continuously evolve scalable go-to-market playbooks that unlock partner-led growth and enable repeatable success across APAC markets.

• Define and refine partner-led GTM motions, including merchant segmentation, targeting strategies, sales enablement, marketing levers, and solution positioning tailored to distinct partner models.

• Collaborate closely with Merchant Sales, Marketing, Sales Enablement, Product, Engineering, Finance, and Analytics to ensure GTM strategies are aligned, executable, and supported by the right tools, incentives, and capabilities.

• Drive strong internal alignment by clearly articulating GTM strategies, execution plans, and success metrics to regional leadership and stakeholders, ensuring clarity of ownership and outcomes.
   

3) End-to-End Execution of Strategic Partner Programs

• Lead the end-to-end execution of strategic partner programs, from concept development and business case creation through launch, scaling, and ongoing optimization.

• Align program strategy with regional and global leadership, running regular operating cadences to review progress, remove roadblocks, and set future direction to deliver measurable outcomes.

• Act as the central program owner, coordinating cross-functional teams including Sales, Product, Engineering, Legal, Compliance, Pricing, and Operations to ensure seamless execution and on-time delivery.

• Track program performance against defined KPIs and continuously optimize initiatives based on performance data, partner feedback, and evolving market and customer needs.
  
   

Additional Qualifications

• Proven Payments Experience

  • Minimum 3+ years of experience in channel partner sales, partner account management, or business development, within payments, fintech, or a closely related industry, with demonstrated success driving partner growth and commercial outcomes
     

• Go-To-Market & Strategic Acumen

  • Minimum 3+ years of experience in strategy, go-to-market, or growth-focused roles, with the ability to translate strategy into scalable execution across markets.

  • Strong analytical and strategic thinking skills, with experience shaping partner-led GTM initiatives and influencing outcomes through data and insights.
     

• Deep Industry & Ecosystem Understanding

  • Strong understanding of the payments ecosystem, including merchant services, e-commerce platforms, and digital payment solutions.

  • Familiarity with partner ecosystems and business models, enabling the identification of high-impact opportunities and the design of partner-specific solutions.
     

• Relationship & Stakeholder Leadership

  • Demonstrated ability to build trust, confidence, and mutual value across complex partner relationships.

  • Proven experience engaging and influencing senior leadership as well as working-level teams.

  • Strong executive level written and verbal communication skills.
     

• Business Development & Growth Mindset

  • Robust business development mentality with strong “hunter” instincts to identify new partners, uncover growth opportunities, and drive rapid partner ramp-up.

  • Ability to identify customer pain points and clearly articulate value propositions that drive adoption, volume growth, and long-term partner stickiness.
     

• Cross-Functional Execution 

  • Strong collaborator who thrives in a matrixed environment, working effectively with cross-functional stakeholders including Sales, Product, Marketing, Engineering, Finance and Analytics

Subsidiary: