Service Team Lead (Delifrance)

·        Managing the opening and closing procedures of the outlet to ensure efficient operations.

·        Assist in food preparation and oversee daily operations in the back kitchen.

·        Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.

·        Managing team member's schedules, checking of timesheets accurately and promptly.

·        Handling customer inquiries and complaints with professionalism and efficiency.

·        Procuring necessary supplies such as ingredients, utensils, and equipment.

·        Maintaining records of outlet expense transactions and balancing cash registers.

·        Other duties assigned by the Restaurant Manager.