WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be a catalyst for innovation in the future of payments. As a Group Payment Operations Intern, you’ll be at the forefront of leveraging data and technology to strengthen risk management and drive performance within OCBC’s vital payments business. You’ll play a key role in shaping how we navigate the evolving landscape of digital finance, contributing to a more secure and efficient payment ecosystem for our customers.

How you succeed

To excel in this role, you’ll bring a passion for problem-solving and a proactive approach to learning. You’ll thrive in a dynamic environment where you’re encouraged to explore new tools and techniques, and contribute your insights to real-world challenges. Your ability to analyze data, identify trends, and communicate effectively will be essential in driving impactful results.

What you do

Your responsibilities will include:

• Risk & Governance Innovation: Contribute to the exciting work of automating and enhancing our risk review processes using tools like VBA, Access, and Python – gaining hands-on experience in applying cutting-edge technology to real-world risk management challenges.
• Proactive Risk Monitoring: Assist in implementing proactive risk monitoring initiatives, utilizing data analytics to identify and mitigate potential risks across our payments operations.
• Business Performance Analysis: Support the Business Performance Lead in assessing GPO finances and key performance indicators (KPIs), using data analytics tools to monitor trends and identify areas for improvement.
• Regional Alignment: Contribute to initiatives aimed at aligning regional teams under GPO governance, gaining exposure to cross-cultural collaboration and the complexities of a regional organization.
• Senior Management Reporting: Assist in preparing reports for senior management, showcasing GPO’s achievements and financial performance.
• Ad-hoc tasks: Provide support on other projects and tasks as assigned, broadening your understanding of the Group Payment Operations function.

Who you work with

Group Operations & Technology is the engine that powers OCBC’s banking operations, ensuring seamless and secure transactions for our customers. Within Group Payment Operations, you’ll be part of a forward-thinking team committed to leveraging innovation to optimize performance and strengthen risk management. You will collaborate with colleagues across Singapore, Hong Kong, China, and other regional locations.

Who you are

• Open to learning and feedback
• Strong analytical and problem-solving skills
• Organized and results-oriented
• Excellent communication skills and a collaborative spirit
• Currently pursuing an undergraduate degree
• Demonstrated interest or proficiency in data analytics & automation tools (VBA, Access, Python, Power BI)

Learning Objectives

This internship will provide you with:

• In-depth insights into risk management within the dynamic field of payment processing.
• A comprehensive understanding of the operational risks faced by banks and the internal control measures implemented to mitigate them.
• Practical experience in utilizing data analytics and automation tools to drive business performance.
• Exposure to cross-team collaboration and regional governance within a large financial institution.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.