Assistant Manager - Risk Management

Position Responsibilities:

Enterprise Risk Management

• Support the development, implementation, and continuous improvement of the ERM framework

• Facilitate risk identification, assessment, and mitigation planning across business units

• Prepare risk reports and dashboards for senior management and regulatory submissions

• Monitor key risk indicators and escalate emerging risks promptly

• Drive risk awareness program and reinforce risk-aware culture in the company through coordinating risk workshops and training sessions

Incident Management

• Ensure timely escalation and clear communication of critical incidents to stakeholders

• Conduct root cause analysis and agree with the relevant function/s on the corrective actions to prevent recurrence

• Oversee and monitor the timely implementation and closure of corrective actions, including validating the effectiveness of the actions taken

• Prepare the quarterly Incident Report for Risk Committees and perform regular trend analysis for management review

Governance & Compliance

• Ensure adherence to internal risk policies and regulatory requirements

• Support internal audits and regulatory inspections related to risk and incident management

• Collaborate with cross-functional teams to strengthen controls

Required Qualifications:

• Bachelor’s degree in Risk Management, Finance, Business Administration, or related field

• Minimum 5 years of experience in enterprise risk management, operational risk management, or incident management

• Strong understanding of ERM principles, risk frameworks, and relevant regulatory requirements

• Excellent analytical, problem-solving, communication and stakeholder engagement skills

• Strategic and critical thinking with attention to detail

• Ability to influence and engage stakeholders at all levels

• Strong organizational and project management capabilities

• Proactive and adaptable in a dynamic environment

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.