F&B Executive (Oasia Hotel Downtown)

Responsibilities In charge of all stewarding stores and equipment for Food & Beverage Department. Control and reduce all expenses including labour cost, breakage etc. Ensure that F&B control procedures are adhered to and that all food and beverage are issued with proper chits of charging. Attend to guest complaints, problems or situation and take prompt, corrective action, ensuring the highest degree of guest satisfaction. Directly oversee the actual set-up and services of contracted functions by giving specific menu information to servers, by coordinating the timings of event with the Food Caterer(s) to ensure success of each function. Communicate directly overseeing the actual set-up and service of contacted function. Asset the selling of functions, banquet activities and bake any last-minute changes in efficient and obliging manner so as to satisfy the organizers or guests but not to the hotel’s disadvantage. Ensure all necessary equipment, utensils and tables, are ready for use in advance for each function. Requisite in advance for casual labour to ensure consisting of service. Assist in checking all function rooms daily to ensure consistency of service. Requirements O-Level or equivalent Minimum 1 year of relevant experience Able to work independently Able to work well under pressure and in a fast paced environment Excellent interpersonal and communication skills