Specialist, Logistics Operations - Q-Commerce

Company Description:

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

This role is opened to Singaporeans/PRs only.

Job Description:

As the Specialist, Logistics Optimization, you will be part of the Logistics Optimization team and support the design, analysis, and continuous improvement of QCommerce service delivery across 17 markets in EU, APAC, and Turkey. You will work closely with regional and local stakeholders to analyze operational data, identify optimization opportunities, and help drive scalable improvements to speed, reliability, and cost efficiency across multiple markets.

Key Responsibilities

• Contribute to regional logistics optimization projects across APAC, EU, and Turkey markets with focus on dispatching efficiency, cost efficiency, and service quality

• Analyze logistics and delivery performance data to identify trends, risks, and optimization opportunities across markets

• Translate data insights into clear, actionable recommendations to support optimization initiatives and operational improvements

• Partner with Product, Tech, and Data teams to support tooling enhancements, run experiments, and improve logistics systems

• Support the team in preparing business cases and performance deep-dives

• Work closely with regional and local QCommerce and logistics teams to validate insights and support implementation of initiatives

Qualifications:

• 2-5 years experience in logistics, operations, analytics or similar roles within tech, mobility, or delivery industries

• Strong analytical and problem-solving skills, with the ability to work with complex datasets and translate findings into insights

• Hands-on experience with data analysis and self-service analytics tools (Tableau, Looker, or similar tools), SQL proficiency required

• Comfortable working in cross-functional, international environments; experience working across multiple regions and diverse markets a plus

• Curious, proactive, and eager to learn, with a mindset focused on optimization and continuous improvement

• Strong written and verbal communication skills in English

• Bachelor’s or Master’s degree in a quantitative or analytical field (e.g., Computer Science, Mathematics, Engineering, Economics) is a plus

Additional Information:

• Hybrid working - 2 days from office
• Food vouchers, loyalty subscription, competitive benefits 
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.