Deputy Director, Strategy and Plans, Singpass

[What the role is]

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

[What you will be working on]

The Deputy Director, Strategy and Plans provides strategic and operational leverage to the Senior Director of Singpass.  This is a high-trust, high-impact role that connects leadership intent with execution clarity. This role drives coordination, rhythm, and culture across teams and is suited for someone who thrives in ambiguity, brings structure to complexity, and creates clarity amidst change.  Operating at the intersection of strategy, operations, and people, this role ensures Singpass functions smoothly, communicates effectively, and stays united around a shared mission.  This role amplifies leadership effectiveness and strengthens cultural cohesion, serving as a trusted partner and spokesperson who helps the organisation operate as one aligned, high-performing team.

Key Responsibilities:

Leadership Leverage

• Act as a trusted right hand and thought partner to the Senior Director, reinforcing priorities, culture, and values

• Lead/Incubate high-priority projects on behalf of the Senior Director to accelerate strategic outcomes.

• Frame complex issues clearly, align stakeholders to enable good decision-making, and ensure decisions and priorities are communicated effectively across teams.

Strategic Execution

• Align the organisation around Singpass’s strategic priorities and transformation agenda.

• Track progress of key goals, OKRs, and major missions, to ensure early risk visibility, and predictable delivery.

• Coordinate cross-division initiatives to ensure cohesive, timely execution.

Operational Rhythm

• Own the leadership operating cadence, including leadership meetings, reviews and follow-ups.

• Ensure meetings are purposeful, decisions are captured, and actions are executed.

• Ensure communications and briefings for leadership discussions are cohesive, timely, and well-prepared.

People & Culture

• Be a visible culture carrier who models our values through actions, brings people together, and strengthens organisational unity.

• Partner with POD and leads on leadership development, engagement and recognition efforts

• Drive initiatives and rituals that reinforce collaboration, accountability, continuous improvement, and shared purpose.

[What we are looking for]

• Proven experience (8–12 years) in strategy, product operations, transformation, or consulting roles within technology or public-sector innovation.

• Comfortable operating in ambiguity and balancing both strategic and operational depth.

• Trusted, discreet, and capable of handling sensitive matters with sound judgment.

• Excellent communication, facilitation, and storytelling skills, and able to unify and inspire diverse teams.

• High emotional intelligence (EQ), empathy, and a genuine ability to bring people together.

• Experience in digital platforms is an advantage.

What Success looks like :

• The Senior Director’s time is focused on high-leverage decisions, not coordination.

• Strategic priorities move forward predictably with visible accountability.

• Teams across Singpass operate in alignment and shared purpose.

• The organisation runs with a clear rhythm and transparent communication.

• The organisation’s culture and values are consistently reflected in how teams work, make decisions, and communicate.

• The DD (Strategy and Plans) is recognised as a trusted operator, integrator, and culture carrier who amplifies leadership impact.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. 

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

  

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.