Traffic Controller (CCT-2026-03-01)

Job Purpose

Duties and Responsibilities

• Responsible for updating new and existing job tasks onto fleet management system based on customers request deliver requests/ exceptions
• Manage stakeholders’ queries (e.g. Drivers, Customers, Ops, Sales, etc)
• Plan and optimize transportation routes for fleet operations using the TMS, considering factors such as traffic conditions, vehicle capacity, and delivery schedules.
• Monitor real-time fleet updates and proactively adjust route plans to minimize delays, optimize fuel efficiency, and meet delivery deadlines. Receive transportation requests and dispatch prime mover drivers to assigned pick-up and delivery locations using the TMS.
• Coordinate with internal teams, customers, and logistics partners to prioritize and schedule transportation activities based on urgency and demand.
• Generate and analyse performance reports from the TMS to track key performance indicators (KPIs) such as on-time delivery, fleet & asset utilization, and driver productivity. Extract data from TMS system to identify lost capacity/efficiency of delivery fleet
• Serve as the primary user and administrator of the TMS for managing fleet operations.
• Monitor vehicle performance metrics to identify opportunities for fleet optimization and cost reduction.
• Manage and verify key information of drivers’ trips, reimbursements, licences and statuses via the TMS
• Process and handle documents through PSA Portnet System.
• Familiarization with the PSA procedures, Jurong port, Portnet System and JP – Online
• Basic knowledge on direct loading/delivery operations.
• Ensure all drivers are aware of specific customer requirements.
• Oversee Portnet processed containers.
• Ensuring fully compliance for workplace safety & heath requirements in accordance with MOM / WSH mandatory requirements.
• Well versed with Singapore roads.

Working Conditions