Commercial Education Manager

     

JOB DESCRIPTION:

Abbott Point of Care is a global leader in providing critical medical diagnostic and data management products for rapid blood analysis that are intuitive, reliable, and cost-effective.  Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers. By delivering lab-quality results in minutes, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

Abbott Point of Care currently has an opportunity for a remote Commercial Education Manager (CEM) supporting the APAC commercial organization to drive training excellence and improved salesforce effectiveness through strategic education planning, talent development, and execution of key training programs and targeted development of capabilities. 

WHAT YOU’LL DO  

• Collaborate with sales, marketing, commercial excellence, and medical affairs leadership, analyze training needs in the commercial organization and provide sales force development solutions and continuing education that will enhance the organization’s capabilities.  Feed regional needs to Global Sales Training Manager to shape annual training plan based on business priorities and training needs.
• Work with Global Sales Training Manager to develop and implement sales curricula, educational materials, and a training calendar.
• Execute/deliver the sales training topics aligned to your covered region, in collaboration with regional cross-functional teams, including product knowledge, clinical proficiency, selling processes, account planning, objection handling, negotiation, deal coaching, and time management.
• Work with Global Sales Training Manager to determine the best sales and training approaches for the area field sales organization. (e.g. written, verbal, kinesthetic, virtual, and live)
• Continuously assess and update training programs to meet both long- and short-term requirements.
• Collaborate with Sales Manager and field travel with representatives to proactively analyze business performance and identify individual sales rep skill gaps.  Provide coaching to customer engagement observations that will enhance the sales rep capabilities.
• Train on and support the use of commercial excellence tools, including Salesforce Summit and PowerBI.  Support the adoption of daily accurate reporting of customer calls, forecasts, and opportunity pipeline details.  Assess the effectiveness of tools (e.g. SFDC, PowerBI, Account and Territory Plans) and provide feedback to Global Commercial Excellence team.
• Collaborate with marketing, to support and lead internal training related to new product launches, which includes product, clinical, assets, and sales skills training.  
• Design, coordinate, and execute annual examination and assessment of all field sales team members.  Provide additional educational support for team members where needed to ensure achievement of minimum exam performance and assessment targets.
• Demonstrate leadership experience to influence both with and without direct authority.
• Stay current on market trends and industry best practices, including learning techniques, instructional design, & innovative delivery methods to maximize product/service utilization.

REQUIREMENTS

• Education:  Bachelor's degree
• Hospital / medical sales required
• Minimum of 5 years’ experience and demonstrated success in a complex selling environment (multiple stakeholders, multiple decision makers, product alignment to goals / initiatives)
• Field travel (approximately 50%) required to provide new hire training and field coaching/ development to individual sales specialists.
• Strong presentation and meeting facilitation skills
• Strong organizational skills and ability to manage multiple tasks and projects
• Demonstrated ability to work across the enterprise and with cross-functional teams to influence individuals and accomplish business objectives.
• Examples of successful development and implementation of training concepts and initiatives.
• Experience in commercial training.  Building and delivering sales curriculum.
• Education in adult learning concepts

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

APOC Point of Care

        

LOCATION:

Singapore > Singapore : DUO Tower

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 50 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable